Question 1

Where does MBM Pro Wash serve?

Accepted Answer

MBM Pro Wash serves all of Middle Tennessee, including Nashville, Clarksville, Franklin, Hendersonville, Brentwood, Dickson, Gallatin, Kingston Springs, and surrounding areas. If you're unsure whether we serve your area, call us at 615-585-7265 and we'll let you know.

Question 2

Is MBM Pro Wash licensed and insured?

Accepted Answer

Yes. MBM Pro Wash is fully licensed and insured for all exterior cleaning services. We carry general liability insurance and can provide certificates of insurance upon request for commercial clients and property managers.

Question 3

How do I get a quote?

Accepted Answer

Getting a quote is easy — call us at 615-585-7265 or fill out our online quote request form. We typically respond within 24 hours and can often schedule same-week service. Estimates are always free with no obligation.

Question 4

How long does a typical job take?

Accepted Answer

Job duration depends on the service and property size. A standard home soft wash takes 2–4 hours. Driveway cleaning typically takes 1–2 hours. Commercial jobs vary widely based on scope. We'll give you an accurate time estimate when you request your quote.

Question 5

Do I need to be home during the service?

Accepted Answer

Not necessarily. Many of our residential and commercial clients provide access and we complete the job without them on-site. We'll communicate before, during, and after the job. However, we do recommend being available for a final walkthrough when possible.

Question 6

How much does pressure washing cost in Nashville?

Accepted Answer

Pricing varies based on service type and property size. Residential soft washing typically ranges from $200–$600 for a standard home. Driveway cleaning ranges from $100–$300. Commercial jobs are priced based on scope. Call us at 615-585-7265 for a free, accurate estimate for your specific property.

Question 7

Do you offer any discounts?

Accepted Answer

Yes. We offer discounts for bundled services (e.g., house washing + driveway cleaning booked together), maintenance contracts for commercial clients, and referral discounts. Ask about current promotions when you call for your quote.

Question 8

How far in advance do I need to schedule?

Accepted Answer

We typically have availability within 3–7 days for most residential jobs. Commercial and larger jobs may require more lead time. We also accommodate urgent requests when our schedule allows — call us to check current availability.

Question 9

What payment methods do you accept?

Accepted Answer

We accept cash, check, and all major credit cards. Payment is due upon completion of service for residential jobs. Commercial clients may arrange net payment terms.

Question 10

Do you offer maintenance contracts for commercial properties?

Accepted Answer

Yes. We offer quarterly, semi-annual, and annual maintenance contracts for commercial properties, apartment communities, and property management portfolios. Maintenance contracts include discounted rates and priority scheduling.

Question 11

What is the difference between soft washing and pressure washing?

Accepted Answer

Soft washing uses low-pressure water (under 500 PSI) combined with biodegradable cleaning solutions to safely clean delicate surfaces like siding, roofs, and painted surfaces. Pressure washing uses high-pressure water (1,500–4,000 PSI) to clean durable surfaces like concrete and brick. Using high pressure on the wrong surface can cause serious damage — we always use the right method for each surface type.

Question 12

Is soft washing safe for my landscaping?

Accepted Answer

Yes. We use biodegradable, plant-safe cleaning solutions and pre-rinse your landscaping before and after treatment. We take care to protect your gardens, grass, and shrubs throughout the process.

Question 13

Will pressure washing damage my concrete?

Accepted Answer

When done correctly with professional equipment, concrete cleaning is completely safe. We use rotary surface cleaners that distribute pressure evenly, avoiding the streaking and surface damage that can occur with improper wand technique.

Question 14

How long do soft washing results last?

Accepted Answer

Soft washing results typically last 2–5 years depending on your property's exposure to shade, moisture, and tree cover. Because soft washing kills mold and algae at the root rather than just removing it temporarily, results last 4–6 times longer than pressure washing alone.

Question 15

Can you wash my roof?

Accepted Answer

Yes. We offer roof soft washing using a no-pressure application method that is safe for asphalt shingles, tile, and metal roofs. This removes the black algae streaks (Gloeocapsa Magma) that prematurely age roofing materials. We never use high pressure on roofs.

Question 16

How often should I have my home's exterior washed?

Accepted Answer

In Nashville's humid climate, we recommend exterior soft washing every 12–18 months for most homes. Homes in heavily wooded or shaded areas may need annual cleaning. The key indicator is visible algae, mold, or mildew — if you see it, it's time to clean.

Question 17

Can you remove oil stains from my driveway?

Accepted Answer

Yes, in most cases. Fresh oil stains respond very well to our professional degreaser pre-treatment. Older, deeply set oil stains may lighten significantly but may not be 100% removable depending on how long they've been there and the concrete's porosity.

Question 18

How often should gutters be cleaned?

Accepted Answer

Nashville's heavy tree coverage means most homes need gutter cleaning twice a year — once in late spring after tree pollination and once in late fall after leaves drop. Homes with heavy pine or oak coverage may need quarterly cleaning.

Question 19

Do you clean decks and fences?

Accepted Answer

Yes. We clean wood and composite decks, privacy fences, and other outdoor structures. We use appropriate pressure levels and cleaning solutions for each material type to remove mold, mildew, and weathering without damaging the surface.

Question 20

Can you clean my pool deck?

Accepted Answer

Yes. Pool deck cleaning is one of our residential services. We remove algae, mold, and staining from concrete, pavers, and other pool deck surfaces, making them safer and more attractive.

Question 21

Do you service apartment complexes and multifamily properties?

Accepted Answer

Yes. Multifamily properties are a significant part of our commercial business. We offer building exterior washing, breezeway cleaning, parking lot cleaning, and full community washing services for apartment complexes of all sizes. We also offer maintenance contracts for property management companies.

Question 22

Can you work around our business hours?

Accepted Answer

Yes. We frequently schedule commercial cleaning in early morning hours (5–7 AM) or evenings to minimize disruption to business operations. We work around your schedule.

Question 23

Do you provide certificates of insurance for commercial jobs?

Accepted Answer

Yes. We provide certificates of insurance upon request for all commercial clients. This is standard practice for property managers and commercial property owners.

Question 24

Can you clean graffiti?

Accepted Answer

Building washing can remove some types of graffiti, particularly fresh paint on non-porous surfaces. For stubborn graffiti, we may recommend a specialized graffiti removal treatment in addition to standard washing. Contact us to discuss your specific situation.

Question 25

Do you offer before and after photos for commercial jobs?

Accepted Answer

Yes. We provide before and after photos for all commercial jobs upon request. These are useful for your property records and for demonstrating the value of regular maintenance to property owners or HOA boards.

FREQUENTLY ASKED QUESTIONS

GENERAL QUESTIONS

PRICING & SCHEDULING

SOFT WASHING & PRESSURE WASHING

RESIDENTIAL SERVICES

COMMERCIAL SERVICES

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